PRIVACY POLICY
Effective date: July 10, 2026
Elemento Living, a DBA of CPS Outdoors (“Elemento Living,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website at elementoliving.com and to information we collect through our advertising and lead forms on platforms such as Facebook and Instagram.
Information we collect
We collect information you provide directly, including your name, email address, phone number, and any details you share about your project when you request a design consultation, submit a form, or contact us. When you interact with our ads or forms on Facebook and Instagram, we may receive the contact information you submit through those platforms. We also collect limited technical information automatically when you visit our website, such as your device type, browser, pages viewed, and general location, through cookies and similar analytics technologies.
How we use your information
We use your information to respond to your consultation requests and inquiries, schedule appointments, provide our design and product services, communicate with you about your project, and, where you have consented, send you marketing and design updates. We also use aggregated, non-identifying data to understand how our website and campaigns perform and to improve them.
Marketing communications
If you opt in, we may send you emails or messages about new collections, events, and design inspiration. You can unsubscribe at any time using the link in any marketing email or by contacting us at [privacy contact email]. If you provide a phone number, you consent to be contacted by phone or text regarding your inquiry. Message and data rates may apply, and you can opt out of text messages at any time by replying STOP.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as our email platform and customer management tools, and with advertising platforms such as Meta for the purpose of delivering and measuring our ads. These providers are permitted to use your information only to perform services on our behalf. We may also disclose information if required by law.
Cookies and analytics
Our website uses cookies and analytics tools, including Google Analytics and the Meta pixel, to understand site usage and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Data retention and security
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. We maintain reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your choices and rights
You may request to access, correct, or delete the personal information we hold about you by contacting us at [privacy contact email]. We will respond in accordance with applicable law.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent revision, and we encourage you to review this page periodically.